Please review our booking, cancellation, refund and payment policies before confirming your journey.
Of the tour amount within 7 days of booking the trip.
Of the tour cost should reach us 60 days before departure.
Of the tour cost should reach us 30 days before departure.
Complete payment must reach us at least 15 days before the start of the trip in case of fixed departures, otherwise one week before departure.
After cancelling your booking, you will need to send us a copy of the invoice at tour@indiaholidaymall.com or at the following address:
On receiving the copy of the invoice, the refund shall be processed within 30 days from the date of receipt.
56, First Floor, Institutional Area,
Sector - 44,
Gurgaon - 122002,
Haryana, India
Insurance of any nature is not covered in our prices, nor are such options available at the time of compiling this information. It is explicitly understood that the clients are booking the tours at their own personal risk.
Card payments are processed through an online payment gateway system. Your bank authorizes the card transaction directly without your card information passing through us.
Depending on your internet connection, your bank will issue an authorization code and confirmation of completion of the transaction through the online payment gateway.
India Holiday Mall uses the latest technology and sophisticated methods to protect your credit card information. Online transactions use SSL encryption to provide a private, safe and secure shopping experience.
If payment on the credit card is declined for any reason, alternate payment instructions must be received by India Holiday Mall 72 hours prior to departure; otherwise, the order is liable to be cancelled.
In case of traveller's cheque, we will need a photocopy of the passport showing the name, date of birth, issue, expiry, validity, nationality and passport number of the person signing the traveller's cheque.
If you transfer the funds to our bank, you will have to send a copy of the remittance at tours@indiaholidaymall.com